Frequently Asked Questions
Q: What are hydroponic vegetables?
A: Hydroponic vegetables are grown without soil, using nutrient-rich water solutions. This method allows for precise control over nutrients, resulting in fresher, cleaner produce with consistent quality year-round.
Q: How do I place an order?
A: You can place an order through our website by browsing our product selection, adding items to your cart, and proceeding to checkout. Alternatively, you can contact us directly via phone or WhatsApp to place your order.
Q: What areas do you deliver to?
A: We currently deliver to [specific areas]. Please check our delivery zones on the website or contact us to confirm if we deliver to your location. We’re constantly expanding our delivery coverage.
Q: How fresh are your vegetables?
A: Our vegetables are harvested fresh and delivered within 24-48 hours. Since they’re grown locally using hydroponic systems, you receive produce at peak freshness, often within hours of harvest.
Q: Are your vegetables chemical-free?
A: Yes, our hydroponic vegetables are grown without harmful pesticides and chemicals. We use controlled, clean growing environments and only food-grade nutrients, ensuring you receive safe, healthy produce for your family.
Q: What’s the shelf life of hydroponic vegetables?
A: Due to their freshness and clean growing conditions, our hydroponic vegetables typically have a longer shelf life than conventionally grown produce – usually 7-10 days when stored properly in the refrigerator.
Q: Do you offer subscription or regular delivery services?
A: Yes, we offer convenient subscription plans for regular deliveries. You can customize your vegetable selection and delivery frequency based on your household needs.
Q: What payment methods do you accept?
A: We accept various payment methods including cash on delivery, online payments, UPI, credit/debit cards, and digital wallets.
Q: Can I visit your farm?
A: Yes, we welcome farm visits! Please contact us in advance to schedule a tour and see our hydroponic growing systems in action.
Q: What if I have an issue with my order?
A: Customer satisfaction is our priority. If you have any concerns about your order, please contact us immediately and we’ll resolve the issue promptly.